Protections
Choose the level of cover that fits your trip — from the liability included with every rental to complete peace of mind.
Basic Protection
Included with every rental. Provides third-party liability cover in line with your rental agreement, with the standard damage excess applying if the vehicle is damaged.
Included
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What may be covered
Third-party liability as required by the rental agreement and applicable law.
What is not covered
Does not reduce the standard damage excess. Add Collision Damage Waiver or Complete Protection to lower your financial responsibility.
Collision Damage Waiver
Lowers your financial responsibility for accidental damage to the vehicle during your rental.
From 6.00 JOD / day
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What may be covered
Reduces the customer's liability for accidental collision damage down to the stated excess amount, subject to the rental agreement.
What is not covered
Does not cover damage caused by unauthorized drivers, off-road use, negligence, or violations of the rental agreement. Theft, glass and tyres are not covered.
Complete Protection
Our most comprehensive damage cover — further reduces or removes your damage excess and includes glass and tyre protection.
From 14.00 JOD / day
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What may be covered
Further reduces or removes the damage excess amount, subject to the rental agreement, and includes coverage for windshield/glass and tyre damage.
What is not covered
Does not cover damage caused by unauthorized drivers, off-road use, negligence, or violations of the rental agreement. Theft is not covered.
Theft Protection
Reduces your financial responsibility if the vehicle is stolen during the rental period.
From 5.00 JOD / day
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What may be covered
Reduces liability for vehicle theft, subject to a valid police report, return of all issued keys, and the terms of the rental agreement.
What is not covered
Does not apply without a police report, if keys are not returned, or where negligence contributed to the theft.
Personal Accident Protection
Optional accident-related benefits for the eligible driver and passengers.
From 4.00 JOD / day
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What may be covered
May provide benefits toward eligible accident-related medical costs for the driver and passengers, subject to the rental agreement and final confirmation by City Rent a Car.
What is not covered
Final coverage, limits and eligibility are confirmed by City Rent a Car and are not guaranteed by this listing.
Roadside Assistance
Support for mechanical breakdowns and other eligible roadside incidents during your rental.
From 3.00 JOD / day
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What may be covered
Covers assistance for mechanical breakdowns and eligible roadside incidents not caused by the customer.
What is not covered
Does not cover customer-caused incidents such as lost keys, incorrect fuel type, or a flat tyre resulting from misuse — these may incur a separate service charge.
Compare protection packages
| Package | Damage excess | Price per day | Glass & tyre cover | Theft cover |
|---|---|---|---|---|
| Basic Protection | 500.00 JOD | Included | No | No |
| Collision Damage Waiver | 300.00 JOD | 6.00 JOD | No | No |
| Complete Protection | 0.00 JOD | 14.00 JOD | Yes | No |
| Theft Protection | 150.00 JOD | 5.00 JOD | No | Yes |
| Personal Accident Protection | 0.00 JOD | 4.00 JOD | No | No |
| Roadside Assistance | 0.00 JOD | 3.00 JOD | No | No |
Protections FAQ
The excess is the maximum amount you're responsible for if the vehicle is damaged during your rental. Choosing a protection package such as Collision Damage Waiver or Complete Protection lowers or removes this amount, subject to your rental agreement.
Protection products, limits, exclusions and excess amounts are governed by the signed rental agreement. Availability and pricing may vary by vehicle, driver and rental period.
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